Last Updated: July 31, 2026
These Terms of Use ("Terms") govern the agreement between ConsumerProtectionExclusive.com and its operating entity (collectively, "CPX," "we," "us," or "our") and the law firm, attorney, or professional purchasing our services ("Client," "Firm," "you," or "your"). These Terms of Use serve as the complete agreement between the parties and are provided in lieu of any separate campaign or service agreement. By purchasing, paying for, or otherwise using any CPX service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
CPX provides marketing, lead-generation, and appointment-setting services for consumer protection law firms. This includes the creation and management of advertising campaigns, prospect intake, qualification, and the delivery of leads and/or scheduled appointments ("Deliverables") to the Client according to the criteria agreed upon at onboarding.
CPX generates opportunities. CPX does not provide legal services, legal advice, case evaluation, or any guarantee of case outcomes, settlements, verdicts, fee revenue, or client retention. All Deliverables are marketing prospects only.
CPX is responsible for delivering leads and/or appointments that match the criteria agreed upon at onboarding and for performing its services professionally and in good faith. The Client acknowledges and agrees that, in turn, the Client is responsible for its own success in sales, intake conversion, case selection, client retention, and overall business performance. Each party is accountable for the part of the process within its control.
Many factors outside of CPX's control determine whether a lead or appointment becomes a signed and profitable case, including but not limited to: the Client's response time, follow-up practices, intake staffing, sales skill, contracting process, geographic market, practice area viability, pricing, and the Client's own professional judgment. A lead's or appointment's failure to convert into a signed case, settlement, or fee is not a defect in the Deliverable and does not entitle the Client to a refund, credit, or chargeback.
The Client agrees to pay all fees for the services as set forth in the applicable order or invoice provided by CPX. These Terms of Use serve in place of any separate campaign or service agreement. Unless otherwise stated in writing, fees are due in advance. If a payment is late or fails, CPX will provide the Client written notice and a period of at least five (5) business days to cure before suspending or terminating services. The Client authorizes CPX to charge the payment method on file for fees the Client has agreed to.
Before initiating any chargeback, payment dispute, or reversal, the Client agrees to first contact CPX in good faith to attempt to resolve the matter, and CPX agrees to respond promptly and work in good faith toward a fair resolution, including any refund owed under Section 4. This step is intended to protect both parties from unnecessary disputes, not to waive any right the Client has under Section 4 or applicable law. If either party pursues a dispute over fees in bad faith or without first attempting this good-faith resolution, the prevailing party shall be entitled to recover its reasonable costs and attorneys' fees.
Refunds are available in one circumstance only: if a Client's active, fully onboarded campaign generates no leads and no viable opportunities whatsoever over the agreed campaign period, the Client may elect either to have CPX continue the campaign at no additional cost until Deliverables are produced, or to receive a refund of the fees paid for that campaign. The choice belongs to the Client.
Beyond that single circumstance, and for the avoidance of doubt, refunds, credits, or chargebacks are not available for:
To be eligible under this Section, the Client must have completed onboarding, provided accurate campaign criteria, supplied all requested materials and approvals promptly, maintained a functioning calendar and intake process, and allowed the campaign to run for the full agreed period without pausing, altering, or interfering with it. Whether "no leads or viable opportunities" were generated shall be determined reasonably and in good faith based on the campaign delivery records, which CPX will make available to the Client for review. If the parties disagree, they will confer in good faith to resolve the question fairly.
Where a campaign is designated as "exclusive," CPX commits that the leads and appointments generated for the Client from that campaign will be routed to the Client's firm only and will not be sold, shared, or resold to any other or competing firm for the same campaign. This exclusivity is a core promise of the service and applies for so long as the Client's account remains in good standing and fees are current.
The Client represents, warrants, and agrees that it will:
The Client is solely responsible for its compliance with all bar, ethical, and advertising rules. CPX's services are marketing tools, and the Client remains the responsible party for the attorney-client relationship and all professional obligations.
CPX commits to perform the services in a professional, competent, and commercially reasonable manner, using qualified personnel and lawful advertising practices. That said, because outcomes depend heavily on the Client's own efforts and market factors, CPX cannot and does not guarantee the number, quality, conversion, or profitability of any lead or appointment, or any specific business result, beyond the limited refund commitment in Section 4. Any statements, testimonials, or examples shown by CPX reflect individual experiences and are not guarantees of future performance.
To the maximum extent permitted by law, neither party shall be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost cases, or lost business opportunities, arising out of or relating to the services or these Terms, even if advised of the possibility of such damages.
Except for a party's indemnification obligations, its breach of confidentiality, or the Client's obligation to pay fees owed, each party's total aggregate liability arising out of or relating to the services or these Terms shall not exceed the total amount of fees paid by the Client to CPX for the specific campaign giving rise to the claim during the three (3) months immediately preceding the event giving rise to liability.
By the Client. The Client agrees to indemnify, defend, and hold harmless CPX and its officers, employees, contractors, and affiliates from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) the Client's handling of, communication with, or representation of any prospect or client; (b) the Client's violation of any law or rule of professional conduct; or (c) the Client's breach of these Terms.
By CPX. CPX agrees to indemnify, defend, and hold harmless the Client and its owners, attorneys, and employees from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) CPX's own advertising, marketing, or lead-generation conduct in providing the services; (b) CPX's gross negligence or willful misconduct; (c) any claim that the services, as provided by CPX, infringe or misappropriate a third party's intellectual property rights; or (d) CPX's breach of these Terms.
In each case, the indemnifying party's obligations are conditioned on the indemnified party promptly notifying the indemnifying party of the claim, allowing the indemnifying party to control the defense and settlement (provided no settlement imposes any non-monetary obligation or admission on the indemnified party without its consent), and cooperating reasonably in the defense.
Either party may terminate services for convenience with reasonable written notice, and either party may terminate for the other party's material breach that remains uncured after written notice and a period of at least five (5) business days to cure. Upon any termination, CPX will refund any prepaid fees for services not yet rendered, and the Client will pay for services and Deliverables already rendered. Sections concerning payment, client responsibility, no guarantee, limitation of liability, indemnification, confidentiality, ownership, and dispute resolution survive termination.
Each party agrees to keep confidential the non-public business information of the other party disclosed in connection with the services, and to use such information only as necessary to perform under these Terms. CPX will handle prospect and lead data in a reasonable and lawful manner and will not sell or transfer a Client's exclusive-campaign leads to any competing firm.
Ownership. As between the parties, the leads and appointment records delivered to the Client under an exclusive campaign, together with the underlying prospect contact information, belong to the Client once delivered. The Client may use, retain, and store that information consistent with its professional and legal obligations. CPX retains ownership of its own systems, software, ad creative, processes, and general know-how used to provide the services.
CPX may update these Terms from time to time. The version in effect at the time of your purchase governs that purchase, and no update will retroactively reduce the Client's rights for a campaign already paid for. CPX will provide reasonable notice of any material change, and continued use of the services after an updated version takes effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles. The parties agree that any dispute arising out of or relating to these Terms or the services shall be resolved exclusively in the state or federal courts located in Clark County, Nevada, and each party consents to the personal jurisdiction of those courts. The prevailing party in any dispute shall be entitled to recover its reasonable attorneys' fees and costs.
These Terms, together with any applicable order or invoice provided by CPX, constitute the entire agreement between the parties and stand in place of any separate campaign or service agreement, superseding all prior understandings. There is no separate campaign agreement; these Terms of Use govern the relationship between the parties. If any provision is held unenforceable, the remaining provisions remain in full force and effect.
Questions about these Terms may be directed to:
ConsumerProtectionExclusive.com
8360 W. Sahara Ave. Ste. 235 · Las Vegas, NV 89117
Email: support@consumerprotectionexclusive.com
Phone: 702-462-7237